Worst hotel EVER - I got a suite with access to the lounge but when I arrived the lounge was under repairs but they never bother to update it on their website and refuse to provide a small refund for ...
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They where going to give me an upgrade they told me to wait so I wait in the loby at 3 pm they told me the room wasn’t ready so I still wait in the loby at 9 pm they told me the room was taking but I ...
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If you want to be treated as a 5 star guest don’t think it more. Go To the Renaissance. Everyone starting from the bell boy (Kerbel) the front desk people the restaurant treat you as family and you ...
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Totally all hotel personel were very kind and I shall appreciate their hospitality, specifically I shall thank the hotel manager Mr. Roberto Fontan and Ms. Beatriz Rodriguez in the restaurant. I hope...
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Fantastic !!
Perfect stay downtown Caracas. Staff are all very very attentive and friendly. Hotel is located in La Castellana, a very good area in Caracas. Room was large and perfect sleep comfort. A very good cho...
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