The Pyramid Cancun

Blvd. Kulculcan Km 16.5, Cancun, Mexico - Hotel Zone
3.2
Good
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Pyramid Ocean Front
376 sq ft
Bathrobe
In-room childcare (surcharge)
Housekeeping on request
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Pyramid Ocean Front
Flexible Rate
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Pyramid Standard
376 sq ft
In-room childcare (surcharge)
Housekeeping on request
Telephone
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Pyramid Standard
Flexible Rate
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Pyramid Junior Suite
376 sq ft
Telephone
In-room safe
iPod dock
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Pyramid Junior Suite
Flexible Rate
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Sian Kaan Master Suite
882 sq ft
Bathrobe
In-room childcare (surcharge)
Housekeeping on request
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Sian Kaan Master Suite
Flexible Rate
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Room (Pyramid Standard, NonRefundable)
Telephone
In-room safe
iPod dock
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Room (Pyramid Standard, NonRefundable)
Flexible Rate
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Pyramid Master Suite
688 sq ft
Telephone
In-room safe
iPod dock
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Pyramid Master Suite
Flexible Rate
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Sian Kaan Standard
376 sq ft
iPod dock
Flat Screen TV
Complimentary Minibar
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Sian Kaan Standard
Flexible Rate

Location

Located in Cancun (Zona Hotelera), The Pyramid Cancun By Oasis - All Inclusive is within a 15-minute walk of Iberostar Cancun Golf Course and Aquaworld. This upscale property is 2.5 mi (4 km) from La Isla Shopping Mall and 2.5 mi (4.1 km) from Delfines Beach.

Blvd. Kulculcan Km 16.5, Cancun, Mexico - Hotel Zone

Amenities

General services

  • Wedding services
  • Wi-Fi
  • Free WiFi
  • Babysitting
  • Multilingual staff

Business facilities

  • Conference facilities
  • Meeting rooms
  • Computer station
  • Banquet hall
  • Business centre

Transport Services

  • Car hire

Parking Facilities

  • Free self parking

General amenities

  • Garden
  • Grocery / convenience store
  • Air conditioning
  • Gift Shop
  • Gift shops or newsstand
  • Shopping on site
  • Safety deposit box
  • Elevator
  • Shops in hotel

House Rules

  • Pets not allowed

Sports & activities

  • Basketball on site
  • Tennis court
  • Billiard table
  • Yoga
  • Golf course

Wellness facilities

  • Spa treatment room(s)
  • Spa
  • Spa / Wellness Packages
  • Aquatic center
  • Pilates classes on site
  • Fitness centre
  • Hairdresser
  • Steam room
  • Fitness facilities

Dining

  • Restaurant
  • Room service
  • Coffee/tea in common areas
  • Snack Bar
  • Bar

Entertainment & Leisure

  • Karaoke
  • Children's games
  • Children's club (free)
  • Nightclub/DJ
  • Beach sun loungers
  • Swimming pool
  • Pool sun loungers
  • Children's toys
  • Beach
  • Free beach cabanas
  • Beach towels
  • Outdoor swimming pool
  • Free beach club on site
  • Games Room
  • Beachfront

Reception services

  • Concierge
  • Currency exchange
  • Express Check-in / Check-out
  • 24-hour front desk
  • Porter
  • ATM/cash machine on site

Cleaning Services

  • Ironing service
  • Laundry facilities
  • Dry cleaning

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
320
The Pyramid Cancun

Reviews

  • Prestigia Reviews (1)
  • Tripadvisor Reviews (4473)

4.2 /5This average is based on 4473 reviews

Cleanliness
Sleep quality
Value
Service
Location
AB
Ari B Apr 2025

Vacation Cancun

Thanks to Luis Arellano we had an amazing experience at the Pyramid Cancun. After small complications concerning the room, Luis was directly helping and secured us a Perfect stay that we really enjoye...

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E
Explorer60089103505 Apr 2025

Not good. Room had mold. Definitely not a 5 star… very misleading

I just created this account to leave this review. Honestly truly disappointed with my stay . Upon arrival I had to have maintenance come and unplug my tub the first day, as it would not drain. I foun...

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MR
Mar R Apr 2025

The good, the bad, the ugly, all truth

Visiting this resort for the first time, got the Sian Khan package which is sold as a adults luxury 5 star experience. The property is very nice, and the food is good. That is if you have the black o...

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CP
christina p Mar 2025

BOOK AT YOUR OWN RISK-WE HAVE BEEN IN HOSPITALITY FOR 25+ YEARS EACH

Horrible! We are currently here. We booked through Expedia and tried to get refunded 30 min after check in. Rooms are dirty, moldy, found mold on my pillow, coughing and sneezing since the moment we a...

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W
wanttobetheirProvo, Utah Mar 2025

A place I always love to come back to.

Well I got back from my 24th or 25th time at the Pyramid I have lost track because I go a lot to this Resort, because it is always so great. To start with I got out of the USA transfer from the airpor...

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