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The Chateau Spa & Wellness Resort
Location
The Chateau Spa & Wellness Resort is located at Berjaya Hills which is about 45 minutes away from Kuala Lumpur, with the fastest connecting route through Karak Highway, accessible from various points in KL City, but primarily from the end of MRR2 Expressway at Gombak.
Amenities
General services
- 24 hour security
- Free WiFi
- Honeymoon
- Multilingual staff
- Wi-Fi
- Wedding
- Fire safety compliant
- Security
General amenities
- Air conditioning
- Safety deposit box
- Garden
- Terrace
- Designated smoking area
- Disabled access
Wellness facilities
- Non-smoking rooms
- Spa
- Spa / Wellness Packages
- Massage
- Sports trainer
- Beauty & skincare treatments
- Facial treatments
- Health & beauty services
- Fitness centre
House Rules
- Children welcome
- Pets not allowed
Entertainment & Leisure
- Excursions
- Outdoor swimming pool
- Pool sun loungers
Room services & amenities
- Daily maid service
- Family rooms
- Heated guest rooms
- Wakeup service
Reception services
- 24-hour front desk
- Concierge
- Tour organisation
- Tourist information
- Luggage storage
Parking Facilities
- Private parking
Dining
- Gourmet restaurant
- Restaurant
- Afternoon tea
- Room service
- Breakfast
- Cafe / Bar
- Complimentary tea & coffee in room
Sports & activities
- Yoga
Business facilities
- Meeting/Banquet Facilities
Cleaning Services
- Dry cleaning
- Full service housekeeping
- Ironing service
- Laundry valet service
Conditions
About this property
Reviews
- Tripadvisor Reviews (10006)
3/10 Horrible Customer Service and no help from management
My husband and I booked this trip months ago and were very much looking forward to our stay. To our disappointment, nothing was what it seemed. We stayed at St James as preferred guests, only to reali...
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Very Disappointing!
A strike at the property cast a shadow over our week. The first day was a disaster and we we not compensated for the loss of an entire day. We were shuttled after seven hours waiting for our rooms to ...
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Good. Not great.
The staff was fantastic. We did experience an employee strike that left us short of food, water and amenities for a full day. It seems the company has not taken care of the staff in a way that would h...
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Employees make this resort!
My husband and I visited Secrets St. James 11/12-11/19. This was my second visit in just over a year. We used Club Mobay & quickly proceeded through entry at the airport. Starting off your visit wi...
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Secrets marriage and honeymoon
My husband and I went to get married on 11-15-24 at this beautiful resort. We stayed 11-11/11-19-2024. The staff there is very friendly, you will at home right away. Our butlers Tajae and Darwin are t...
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