Amenities
Cleaning Services
- Laundry facilities
Reception services
- Reception
- Concierge
Wellness facilities
- Spa
- Massage
- Beauty salon
- Sauna
- Fitness centre
Dining
- Bar
- Restaurant
- Breakfast
Parking Facilities
- Valet parking
- Private parking
Business facilities
- Copying & printing facilities
- Interpreting
- Fax machine
- Conference facilities
- Business centre
Room services & amenities
- Room adapted to disabled people
General amenities
- Disabled access
- Safety deposit box
- Elevator
General services
- Wedding
- Exclusive events
- Daily newspaper
Conditions
About this property
Reviews
- Tripadvisor Reviews (807)
WORST HOTEL EVER
Worst hotel EVER - I got a suite with access to the lounge but when I arrived the lounge was under repairs but they never bother to update it on their website and refuse to provide a small refund for ...
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Waste of time
They where going to give me an upgrade they told me to wait so I wait in the loby at 3 pm they told me the room wasn’t ready so I still wait in the loby at 9 pm they told me the room was taking but I ...
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Stay in Caracas
If you want to be treated as a 5 star guest don’t think it more. Go To the Renaissance. Everyone starting from the bell boy (Kerbel) the front desk people the restaurant treat you as family and you ...
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Visitor
Totally all hotel personel were very kind and I shall appreciate their hospitality, specifically I shall thank the hotel manager Mr. Roberto Fontan and Ms. Beatriz Rodriguez in the restaurant. I hope...
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Fantastic !!
Perfect stay downtown Caracas. Staff are all very very attentive and friendly. Hotel is located in La Castellana, a very good area in Caracas. Room was large and perfect sleep comfort. A very good cho...
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