Location
Hard Rock Hotel Cancun is ideally situated in Cancun's vibrant Hotel Zone, just 10 km from Cancun International Airport. The hotel's prime location offers easy access to the stunning Playa Delfines beach and the lively La Isla Shopping Village, both popular attractions nearby.
Amenities
General services
- Exclusive events
- Wi-Fi
- 24 hour security
- Fire safety compliant
Reception services
- Concierge
- Tour organisation
- 24-hour front desk
- Currency exchange
- ATM/cash machine on site
- Luggage storage
- Express Check-in / Check-out
Sports & activities
- Golf course
- Tennis court
- Table Tennis
- Billiard table
- Yoga
Dining
- Gourmet restaurant
- Bar
- Room service
- Restaurant
- Kids menu
- Snack Bar
Parking Facilities
- Public parking
Business facilities
- Meeting/Banquet Facilities
General amenities
- Gift Shop
- Elevator
- Air conditioning
- Garden
- Terrace
- Summer terrace
Wellness facilities
- Spa
- Beauty salon
- Fitness centre
- Sauna
- Massage
- Fitness facilities
- Spa / Wellness Packages
- Non-smoking rooms
- Beauty & skincare treatments
Entertainment & Leisure
- Beach
- In-house entertainment
- Children's playground
- Kid's club
- Outdoor swimming pool
- Beach towels
- Evening entertainment
- Karaoke
Conditions
About this property
Reviews
- Prestigia Reviews (3)
- Tripadvisor Reviews (19759)
Very pleasant experience
The service in restaurants and bars was friendly and prompt. I’d like to single out Ernesto (the Butler) who did an outstanding job and went above and beyond with all our requests. His attitude and at...
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Butler service was amazing!
We loved our vacation with friends, and the extra special service we received from Jessy, Manuel, Kevoy and Francisco made it one of our most memorable vacations ever! All of them were fantastic, but...
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Nice experience had the Hard Rock in Cancun
Alexys and Manuel were excellent! Alexys helped us in everything. He was nice, kind and very friendly. The food was great and the service was amazing. We had a lot of fun at the pool with all the act...
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A disappointing trip to Hard Rock.... horrific customer service and worst of all a thief among them
I just returned from a family vacation to Cancun with myself and seven others. We have traveled to Cancun as a family for ten consecutive years and have always enjoyed our stays. Unfortunately, the pr...
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Fantastic
Had a fantastic time! Our butlers Jesse & Kevoy met our every need. Entertainment crew kept us engaged & pool waiters kept our glasses full, thank Damian! Resort was clean & convenient to local destin...
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