In the heart of Baku, Fairmont Baku - Flame Towers is within a 5-minute drive of Azerbaijan State Philharmonic Hall and Sabir Park. This luxury hotel is 1.2 mi (2 km) from Nizami Museum and 1.5 mi (2.4 km) from Maiden's Tower.
My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the sup...
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The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompeten...
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When it comes to five stars, generally it has to be 5-star. My first time in a Fairmont hotel and couldn't have been a better place for that. The Iconic, Landmark towers, overlooking the Caspian sea &...
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Television in both rooms not worked. AC (air conditioner) doesn’t work properly it was too cold and when i tried to make it ,it doesn’t worked.i call to reception and they send the person who came and...
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For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less
Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissiv...
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